Legal

Terms of Service

Last updated: March 21, 2026

These Terms of Service ("Terms") govern your use of Promptly Done Automations' website design services. By submitting a form or making a payment, you agree to these Terms.

1. Services

Promptly Done Automations provides custom website design services including but not limited to landing pages, multi-page websites, and related digital deliverables as described in the selected package. The scope of work is based on the information provided in your intake form.

2. Payment

Payment is required to begin or continue work on your project. We offer the following payment options:

All payments are processed securely through Stripe. By making a payment, you agree to Stripe's Terms of Service.

3. Revisions

Each package includes a set number of revision rounds as described at the time of purchase. Revisions are defined as minor adjustments to the existing design. Additional revision rounds or significant changes to the project scope may incur additional fees, which will be communicated in advance.

4. Client Responsibilities

To ensure timely delivery, you agree to:

Delays caused by late responses or missing content are not the responsibility of Promptly Done Automations.

5. Delivery Timeline

We will communicate an estimated delivery timeline after receiving your intake form and deposit. Timelines are estimates and may vary based on project complexity and client responsiveness.

6. Ownership & Rights

Upon receipt of full payment, you will own the final website design delivered to you. Promptly Done Automations retains the right to display the completed work in our portfolio unless you request otherwise in writing.

7. Refund Policy

Deposits are non-refundable once work has begun. If a project is cancelled before work begins, a full refund of the deposit will be issued. If a project is cancelled after work has begun, you will be charged for work completed up to the point of cancellation.

8. Chargebacks & Disputes

We take pride in our work and are committed to resolving any concerns directly. Before initiating a chargeback or payment dispute with your bank or card issuer, you agree to contact us first at [email protected] to allow us the opportunity to resolve the issue.

Initiating a chargeback without first contacting us is a violation of these Terms. In the event of a fraudulent or unjustified chargeback, we reserve the right to:

All deposits are non-refundable once work has commenced. If you have a genuine concern about the quality of work delivered, please reach out and we will work with you in good faith to find a resolution.

9. Limitation of Liability

Promptly Done Automations is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific project in question.

10. Intellectual Property

All design concepts, mockups, and drafts created during the project remain the property of Promptly Done Automations until full payment is received. You may not use any draft or concept without written permission prior to full payment.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be resolved through good-faith negotiation before pursuing any legal remedies.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact

If you have any questions about these Terms, please contact us at: